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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nan

January 17, 2025

5  out of  5
rating by Nan
"Nicole is great! She worked with me for about a month with great patience and a smile I felt over the phone! Great job, Nicole!!"
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Cynthia Godlewski

January 16, 2025

5  out of  5
rating by Cynthia Godlewski
"Very pleasant and helpful with the most important thing being he saved me money 💰"
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Justin Haney

January 15, 2025

5  out of  5
rating by Justin Haney
"Very good experience today definitely made things quick and easy adding a vehicle to the policy. Also very communicative through the call. Thank you !"
We responded:
"Thank you so much for your 5-star review! We're thrilled to hear that you had a very good experience with us. Making things quick and easy for our customers is always our goal, and we're glad to know we met your expectations while adding a vehicle to your policy. Your kind words about our communication are greatly appreciated. If you ever need any further assistance, don't hesitate to reach out. Thanks again for choosing Darrick Earegood State Farm! Best regards, The Darrick Earegood State Farm Team"
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Mikayla Webb

January 13, 2025

5  out of  5
rating by Mikayla Webb
"Crystal was extremely helpful and super easy to talk to today and made sure I understood the policy. She made the switch very smooth for my husband and I."
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Nicole Tucker

January 13, 2025

5  out of  5
rating by Nicole Tucker
"Answered all questions, made decision making easier!"
We responded:
"Thank you for updating your review to 5 stars and for sharing your positive experience! We're delighted to hear that we were able to answer all your questions and make the decision-making process easier for you. Your satisfaction is our top priority, and we truly appreciate your trust in Darrick Earegood State Farm. If you ever have any more questions or need further assistance, please don't hesitate to reach out."
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Sylvia Conroy

January 9, 2025

5  out of  5
rating by Sylvia Conroy
"Conner did a great job with my insurance today"
We responded:
"Dear Sylvia, Thank you so much for your 5-star review! We are thrilled to hear that Conner provided you with excellent service for your insurance needs. Your positive feedback is greatly appreciated and will be shared with Conner and the entire team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Best regards, Darrick Earegood State Farm"
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Shannon Milini

January 9, 2025

5  out of  5
rating by Shannon Milini
"Connor was so helpful with finding the best policy for me at a really reasonable rate. He is helping me save over $70 a month compared to my previous insurance company. He deserves much praise for the way he takes care of his customers. Thank you so much Connor! 10 out of 10 recommend!!!!"
We responded:
"Dear Shannon, Thank you very much for your glowing 5-star review! We are delighted to hear that Connor was able to find you the best policy at a great rate and help you save over $70 a month. Your kind words and high recommendation mean a lot to us. We are proud to have Connor on our team and will be sure to pass along your praise to him. Should you need any further assistance or have any questions in the future, please feel free to reach out. Thank you for choosing Darrick Earegood State Farm! Best regards, Darrick Earegood State Farm"
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Wm. Hoffmann

January 9, 2025

5  out of  5
rating by Wm. Hoffmann
"Derrick, you have fantastic workers. Nichole and Haley assisted me very professionally and are kind people. Give them a whopping pay raise! Thanks kindly sir."
We responded:
"Dear wm. Hoffman, Thank you so much for your kind words and the 5-star review! We are thrilled to hear that Nichole and Haley provided you with professional and kind assistance. We are very proud of our team's dedication to exceptional service. Your feedback is greatly appreciated and will certainly be shared with them. Thank you for choosing Darrick Earegood State Farm!"
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Ar Post

January 9, 2025

5  out of  5
rating by Ar Post
"Very knowledgeable and had great insights. went over everything in my policy with me step-by-step, Great service. Went above and beyond!"
We responded:
"Thank you so much for your wonderful 5-star review! We are delighted to hear that you found our service knowledgeable and insightful. Our goal is to ensure that every client fully understands their policy, and we are glad we could provide you with a thorough and exceptional experience. Your kind words mean a lot to us, and we look forward to continuing to serve you."
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Cassidy Phillips

January 8, 2025

5  out of  5
rating by Cassidy Phillips
"Connor was amazing in helping me figure out my Insurance Rates and guiding me through the process of switching over from another company. He made it all very easy and lifted a weight off my shoulders in giving me a more affordable plan for my budget."
We responded:
"Hi Cassidy, Thank you so much for your wonderful 5-star review! We're thrilled to hear that Connor was able to assist you in figuring out your insurance rates and making the switch to State Farm a smooth process. Our goal is always to make things easier for our clients, and we're delighted to know that Connor helped lift that weight off your shoulders with a more affordable plan. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Best regards, Darrick Earegood State Farm Team"
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nate lewis

January 8, 2025

5  out of  5
rating by nate lewis
"Fantastic. I have never had such great service and he found me a GREAT quote"
We responded:
"Hi Nate, Thank you so much for your fantastic 5-star review! We're delighted to hear that you had such a positive experience with our service and that we were able to find you a great quote. Providing excellent service and the best possible rates is our top priority. If you ever need any further assistance or have any questions, please feel free to reach out. We're here to help! Best regards, Darrick Earegood State Farm Team"
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Tena Ladner

January 7, 2025

5  out of  5
rating by Tena Ladner
"Nichole is going to be a kick ass. Rep !!"
We responded:
"Thank you so much for your glowing review, Tena! We are thrilled to hear that you had such a positive experience with Nicole. Your kind words mean a lot to us, and we are excited to see Nicole continue to excel and provide excellent service. If you ever need any further assistance, please don't hesitate to reach out. Thanks again for your support!"
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David Trembley

January 6, 2025

5  out of  5
rating by David Trembley
"Kalob was super friendly and helpful answering all of my questions. He gave me quotes on a number of different scenarios. ."
We responded:
"Dear David, Thank you so much for the 5-star review! We’re thrilled to hear that Kalob was able to provide you with friendly and helpful service while addressing all of your questions. We strive to offer the best possible customer experience, and it's great to know Kalob could assist you with multiple quotes to fit your needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Best regards, Darrick Earegood State Farm Team"
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Mac Billett

January 6, 2025

5  out of  5
rating by Mac Billett
"Haley helped me out and got the right coverage just for me! Thank you Haley"
We responded:
"Dear Mac, Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that Haley was able to assist you in finding the right coverage. Providing personalized and attentive service is our top priority, and we're glad Haley could help you achieve that. If you ever need further assistance or have any questions, please don't hesitate to reach out. Thank you for choosing Darrick Earegood State Farm! Best regards, The Darrick Earegood State Farm Team"
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Robert Potter

January 6, 2025

5  out of  5
rating by Robert Potter
"She was very kind and courteous and knows what she's doing very well thank you very much for giving me insurance"
We responded:
"Dear Robert, Thank you for your wonderful 5-star review! We are delighted to hear that you had such a positive experience with our team member. Providing kind, courteous, and knowledgeable service is what we strive for every day. We're glad we could assist you in securing the insurance you need. If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing Darrick Earegood State Farm! Best regards, The Darrick Earegood State Farm Team"
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Trevor Yasinow

January 6, 2025

5  out of  5
rating by Trevor Yasinow
"Haley was great at communicating the entire policy and I would highly recommend her for any services that someone would need in insurance."
We responded:
"Dear Trevor, Thank you so much for your 5-star review! We're thrilled to hear that Haley provided you with excellent communication and service. Your recommendation means a lot to us and we’re happy to know that you had a positive experience with our team. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help! Best regards, Darrick Earegood State Farm Team"
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B.J. Foster

January 2, 2025

5  out of  5
rating by B.J. Foster
"Very easy process to get a car insurance rate. Zero pressure and plenty of explanations of what was being added to the policy."
We responded:
"Thank you so much for your 5-star review, B.J. Foster! We're thrilled to hear that you had a positive experience with us. Our goal is to make the process as smooth and transparent as possible for our customers, and it's great to know we hit the mark for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Safe driving!"
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Ryan Stecker

December 30, 2024

5  out of  5
rating by Ryan Stecker
"Called in to make some small changes on my policy, I'd spoke to Kalob during this out of the Cadillac location. Awesome guy, easy to talk with and understand what he was pertaining to. Got some things changed and even saved a little money on my monthly payment!"
We responded:
"Dear Ryan, Thank you so much for your 5-star review! We're thrilled to hear about your positive experience with Kalob at our Cadillac location. It's wonderful to know that he was able to assist you with your policy changes efficiently and help you save some money on your monthly payment. Your feedback is greatly appreciated and will be shared with Kalob and the team. We're always here to help, so please don't hesitate to reach out if you need anything else. Best regards, Darrick Earegood State Farm"
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jacob vandenbosch

December 28, 2024

1  out of  5
rating by jacob vandenbosch
"legit just gonna keep creating new emails to tank your reviews to be petty, that's a lie i did sign all documents at least that's what your employee stated, which is why i paid extra the month before than all of a sudden there's more paper work but your employee stated that there was nothing else for me to sign and if there was i would get a email or phone call so i could avoid the problem i did the month before, so in reality in seems like your running a scam on all your customers to get extra money, reply wisely cause i will create 1000 emails just to go back a forth and leave a one star review on all of them and post payments and emails and chats on every review to show what you are actually doing to your customers."
We responded:
"Dear Mr. Vandenbosch, We appreciate you taking the time to share your concerns. We are genuinely sorry to hear about your dissatisfaction with our service. We strive to provide clear communication and excellent service to all our customers, and it appears we have fallen short in your case. We take your allegations very seriously and would like to investigate this matter further to resolve any misunderstandings or issues. Please contact our office directly at your earliest convenience so we can review your account and address your concerns promptly. Our goal is to ensure that all our customers are treated fairly and with the utmost respect. Thank you for your feedback. We hope to have the opportunity to make things right. Sincerely, Darrick Earegood State Farm Insurance Agency"
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Jacob Vandenbosch

December 23, 2024

1  out of  5
rating by Jacob Vandenbosch
"Honestly my policy was great at the beginning it was 100 dollars less than progressive than all of a sudden no accidents no tickets I went from paying 222 a month to them wanting 340 so I paid it then they wanted 252 so I paid it then they wanted another 114 would be great if I didn’t pay that all for just a month, I recommend to everyone don’t use their insurance and if anyone wants to see proof I’ll gladly send you it"
We responded:
"Hi Jacob, Thank you for your feedback. We're sorry to hear about your experience and understand your frustration with the rate changes. It appears that there were some important steps that weren't completed, which affected your premium. Specifically, the necessary forms were not signed, and the Drive Safe & Save program, which offers significant discounts, was not set up. We’d like to discuss this further with you to see how we can help resolve this situation and ensure you receive the best possible rate. Please reach out to our customer service team at 231-468-2951 so we can assist you. Thank you for giving us the opportunity to address your concerns. Best regards, Darrick Earegood "
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Janelle Clouse

December 23, 2024

5  out of  5
rating by Janelle Clouse
"Crystal has been super communicative, very patient in explaining my coverage, and has went above and beyond to make switching insurances an easy process! Would highly recommend!"
We responded:
"Thank you so much for your kind words, Janelle! We're thrilled to hear that Crystal provided you with excellent service and made the process of switching insurances smooth and easy. Your recommendation means a lot to us, and we're here to help with any of your future insurance needs. Thank you for choosing Darrick Earegood State Farm!"
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Dakota

December 23, 2024

5  out of  5
rating by Dakota
"Lesley was super helpful and very knowledgeable in her field. Very satisfied with my visit"
We responded:
"Hi Dakota, Thank you so much for your 5-star review! We're thrilled to hear that Lesley was able to assist you effectively and that you had such a positive experience during your visit. Your satisfaction is our top priority, and it's wonderful to know that Lesley's knowledge and helpfulness made a great impression. If you have any further questions or need additional assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Best regards, Darrick Earegood State Farm Team"
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diana snow

December 19, 2024

5  out of  5
rating by diana snow
"It was a pleasure working with Dan. He was able to quickly-not only get me a lower monthly premium but the deductible as well! I truly appreciate that the process was quick as shopping around isn’t something I really wanted to do but needed to. Glad I did!"
We responded:
"Hi Diana, Thank you so much for your glowing 5-star review! We're thrilled to hear that Dan was able to assist you in lowering both your monthly premium and deductible. We understand that shopping around for insurance can be a daunting task, and we're glad to have made the process quick and easy for you. Your satisfaction is our top priority, and we truly appreciate your kind words and trust in our services. Best regards, The Darrick Earegood State Farm Team"
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Adam Curtice

December 18, 2024

5  out of  5
rating by Adam Curtice
"A++++ Brittney great communication and very knowledgeable in her field! Highly recommend"
We responded:
"Thank you so much, Adam, for your 5-star review and joining the Darrick Earegood State Farm family! We're thrilled to hear that Brittney provided you with excellent communication and showcased her knowledge so well. Your high recommendation means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out!"
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Flynt Morrison

December 16, 2024

5  out of  5
rating by Flynt Morrison
"Crystal was super helpful, friendly, and made a very tedious process seem simple and painless. Highly recommend!"
We responded:
"Hi Flynt, Thank you so much for your 5-star review! We're thrilled to hear that Crystal was able to make your experience with us both simple and pleasant. Your recommendation means a lot to us. We look forward to continuing to provide you with excellent service. Best regards, Darrick Earegood State Farm Team"